QUALITY AND COMPASSIONATE CARE WITH OUTSTANDING SERVICE, EVERY PATIENT, EVERY TIME.


QUALITY CARE
  • I WILL BE PREPARED FOR EVERY PATIENT.
  • I WILL COMMUNICATE RESPECTFULLY IN AN HONEST AND OPEN MANNER.
  • I WILL MAINTAIN PRIVACY AND CONFIDENTIALITY OF PATIENT CARE.
  • I WILL PROVIDE HIGH QUALITY AS A STANDARD OF CARE.
  • I WILL ENGAGE MY PATIENTS IN THEIR TREATMENT DECISIONS.
COMPASSIONATE CARE
  • I WILL TREAT EVERYONE IN A MANNER THAT IS COURTEOUS AND COMPASSIONATE.
  • I WILL VIEW MY WORK FROM THE POINT OF VEIW OF MY PATIENT.
  • I WILL LISTEN.
OUTSTANDING SERVICE
  • I WILL ACKNOWLEDGE MY PATIENT BY NAME.
  • I WILL INTRODUCE MYSELF TO THE PEOPLE I ENCOUNTER.
  • I WILL SPEAK CLEARLY, POLITELY AND USE COMMON TERMS.
  • I WILL RESPOND TO REQUESTS PROMPTLY AND PROFESSIONALLY.
CONSISTENCY
  • EVERY PATIENT, EVERY TIME.
    Shirley C.
  • I know I'm not a high risk patient but I'm glad my HealthTexas doctor offers the flu shot each year. My employer is grateful, too!"
    Shirley C.

Outstanding Service, Every Patient, Every Time.

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