Code of Conduct
Quality and Compassionate Care with Outstanding Service, Every Patient, Every Time.
Quality Care
- I will be prepared for every patient.
- I will communicate respectfully in an honest and open manner.
- I will maintain privacy and confidentiality of patient care.
- I will provide high quality as a standard of care.
- I will engage my patients in their treatment decisions.
Compassionate Care
- I will treat everyone in a manner that is courteous and compassionate.
- I will view my work from the point of view of my patient.
- I will listen.
Outstanding Service
- I will acknowledge my patient by name.
- I will introduce myself to the people I encounter.
- I will speak clearly, politely and use common terms.
- I will respond to requests promptly and professionally.
Consistency
- Every patient, Every time.