Quality Care

I will be prepared for every patient. 

I will communicate respectfully in an honest and open manner. 

I will maintain privacy and confidentiality of patient care.

I will provide high quality as a standard of care.

I will engage my patients in their treatment decisions.

Compassionate Care

I will treat everyone in a manner that is courteous and compassionate.
I will view my work from the point of view of my patient. 
I will listen. 

Outstanding Service

I will acknowledge my patient by name.
I will introduce myself to the people I encounter.
I will speak clearly, politely and use common terms. 
I will respond to requests promptly and professionally. 

Consistency 

Every patient, Every time.